Get help with the Discount E-File system.
From sales to tech support, we have you covered.
Technical questions about how to use the system, errors and filing status.
Tax Season January 14 – January 31st
Monday – Friday, 8:30am – 8:00pm EST
Saturday, January, 20: 11:00am – 3:00pm EST
Saturday, January, 27: 11:00am – 4:00pm EST
Normal Hours February 1 – January 13
Monday – Friday, 8:30am – 6:00pm EST
Saturday & Sunday, Closed
We can help with non-technical issues, such as which forms are included, pricing and general information about the service. If you have questions that are related to technical issues, please contact the Tech Support team.
Tax Season December 1 – January 31st
Monday – Friday, 9:00am – 5:00pm EST
Normal Hours February 1 – November 30
Monday – Thursday, 10:00am – 4:00pm EST
Friday, 10:00am – 3:00pm EST
Contact us via email: Service@DiscountTaxForms.com
Forms must be submitted to Discount E-File by 12:00pm EST on January 31 to be postmarked and e-filed by the deadline.
With the new, early due date for Copy A forms, we can help you get it all done fast!
Answers to Frequently Asked Questions
Due Dates and Cut-Off Times
Forms must be submitted to Discount E-file by 12:00pm EST on January 31 to be postmarked and e-filed by the new January 31 deadline for Federal W-2 Copy A for all employees and Federal 1099-MISC Copy A for contractors.
What is DiscountEFile.com?
It is the fastest way to file W-2 forms, 1099-MISC and other 1099 forms, 1098, 1042 and 1095 forms. We can also handle Corrections for many forms, and let you instantly e-file W3 and 1096 forms, even if you're mailing Copy A forms yourself.
You enter your data online and we e-file with the IRS or SSA and mail copies to recipients.
You do not have to buy and fill out paper forms. You do not have to install software.
Discount Efile uses the EfileforBusiness.com service, an approved IRS e-file for Business Provider.
Why should I use Discount Efile?
Our easy online solution eliminates the need to print and mail forms to recipients. Using a streamlined process, it takes the guesswork out of 1099 & W2 filing, and makes it easier than ever.
There’s no software to download and no forms to purchase.
Simply register an account and begin entering your tax form information. You only pay when you submit the forms. So you can work on them now, and pay for them later.
With any software, you do most of the work figuring it out, then printing forms and stuffing envelopes.
But with Discount Efile, all you do is upload your data, and print, mail, and efile for you.
Plus, you can access your data from anywhere!
How much does it cost?
You have the options of E-file Only or having us print and mail recipient copies.
You are not charged until forms are submitted. You can set up all of your data for free!
Should you find an error after submitting your order, correction services are also available.
What is included?
- Printing and mailing to the recipient via first-class mail (or e-delivery based on the recipient’s preference)
- E-filing with the IRS or SSA
- 1096 or W3 Transsmittal efiling
- Confirmation messages at each step of the process
- Printable PDF copies for state/local filings or for your records
In addition, your payer and recipient data is saved year over year to make future filings even easier.
There will never be software to download, update charges to incur or worry that forms are out of date. We instantly have you covered.
Can I Import data from QuickBooks?
Payer information and recipient details, along with all of the dollar amounts can be easily exported from QuickBooks and imported into Discount Efile.
When can I start filing forms?
Create an account for free today! Start setting up data and only pay when you submit forms.
How do I pay for forms I’ve submitted?
We accept Visa, MasterCard, Discover and American Express.
Do you store my credit card information?
What do I do if I can’t remember my user name or password?
How long does it take for recipients to receive forms?
Orders placed on or before 10 a.m. EST on January 29 will be processed and mailed by the January 31 deadline.
Starting February 11, forms are processed every Monday morning and postmarked within 3 business days of processing.
Can I get copies of forms after I file them?
Simply log in to DiscountEfile.com, click on “Filing Center” in the top navigation bar and select “Filed Forms.”
Do I need to mail printed forms to the recipients?
This all-inclusive service includes printing and delivery via first-class mail.
We also offer e-Delivery, which lets recipients access their forms instantly online instead of waiting for mailed copies. Simply provide the recipient’s email address and we will notify the recipient of this option.
When do forms get fined with the IRS or SSA?
We will file daily (possibly multiple times per day during busy days) thru March 31. Starting in April, forms will be e-filed every Monday morning through the end of the year.
Please note that the deadline to efile W2 Copy A has changed to January 31 for 2016 tax forms. 1099 efiling is due by March 31.
Do you participate in the Combined Federal/State Filing Program (CFSFP)?
This program can save you the extra step of filing separately in these participating states.
Do you file forms with the state and city?
We do NOT e-file or mail copies to City or Local governments.
To comply with non-participating states, or city and local requirements, you may need to print a copy of forms and mail them to these agencies.
Not all states participate in this program, including tax-free states such as Nevada, Florida, Washington and Wyoming. If you have questions regarding state filings, we suggest that you talk with your accountant or attorney for clarification.
Can I file for more than one business using a single account?
When filing a form, simply select the payer and recipient from the drop-down boxes on the form. All contact information will be filled in automatically.
This is great for tax and accounting professionals!
I discovered an error on a previously filed form. How do I correct it?
Once you make a payment you will not be able to make changes to the existing form.
Filing a correction form:
If you discover any error after you have paid for the forms you must file a separate correction form.
Corrected forms must be submitted to the IRS and a corrected recipient copy must be provided to the recipient as soon as possible.
Can I correct data on a form that has already been printed and mailed?
What is most important is that the IRS receives accurate information, so we encourage all customers to correct data in their forms as their own recipients report errors, prior to checking them out and submitting payment.
As part of our online filing service, we electronically submit your filings as they are checked out and paid for on our website.
Do I need to file 1096 or W-3 Transmittal forms?
How safe is the data I enter?
We use the information you provide only for the purpose of processing your forms.